Refunds
Refunds are only available if the College cancels the course. You will be informed of the cancellation as early as possible and will automatically receive a full refund unless you request the fees be transferred towards the cost of another course. In the case of serious illness, students should inform the College in writing and provide written evidence of their illness. They will then receive a credit, based on the proportion of the course they are unable to attend. This credit can be put towards the cost of another course and will be valid for one year after the date of issue.

Transfers
If a student requests a transfer, a £10 administration fee will be charged and the transfer will not be completed until any difference in fees has been paid. Transfers are dependant on there being space available in the new class. The College may propose a transfer where the level of the course is not appropriate. In this situation there would be no charge.

Invoice payments
If the cost of your course is being met by your employer or other agency you will need to provide a letter on headed paper, which includes the course details, the fee that they agree to pay and a contact name. The College will then invoice the organisation for the fee.